Hide.me VPN Review & Speed Test 2020

Hide.me VPN Review & Speed Test 2020

Hide.me is a true No Log VPN that offers a paid VPN and a completely FREE version of the service. You do not even need to provide your email address or credit card details when signing up for the FREE plan so there really is no traces of you anywhere. Read on to see if Hide.me is a worthy VPN service for any privacy enthusiast who wants to hide all their online activities from the Big Brother.

Features

  • Independently audited No Log VPN
  • Over 60 locations and 1560 servers
  • 30-Day Money-Back Guarantee
  • Automatic Kill Switch
  • Strong AES-256 encryption
  • 24/7 Customer Support
  • IP Leak Protection
  • PN Split Tunneling
  • Windows, macOS apps
  • Chrome, Firefox extensions
  • iPhone and Android apps
  • Router support
  • Amazon Fire OS

hide.me has got all the basics covered. It has the Kill-Switch to terminate your connection if for some reason you lose connection to the VPN. It has the IP leak protection to thanks to the “Stealth Guard” feature. It is an additional layer of security to keep your online activities complete anonymous and hidden at all times. Using this feature, you can limit apps to the VPN connection and avoid accidental leaks in case the VPN is not active.

Strong AES-256 encryption is now a standard and you should stay clear of any VPN that does not have it.

Split Tunneling (Available on Windows, macOS, Android) allows you to pick what apps go through a VPN and what doesn’t. You can manually filter apps that require an active VPN connection and all your other connections can use your internet with no VPN

VPN features

hide.me privacy and No-Logs policy

The privacy policy is one of the key aspects you need to consider when picking a VPN provider. hide.me is the first VPN provider in the industry who volunteered itself to be audited by one of the most reputed independent security analysts, Leon Juranic from DefenseCode Ltd. If you sign up for any of the paid plans you only need to provide an email address and a payment method. When using the FREE plan there is absolutely ZERO details you need to share so for the ultra-concerned the free plan might be the best thing for you ever.

hide.me is a product of eVenture Ltd that is based in Malaysia, so it’s not part of any of the security alliances and has no obligations to share any data with other countries. hide.me does not store any user data that can be used to identify anyone so even if a request would come in to share any user data hide.me does not have anything to share.

hide.me Privacy Policy

hide.me privacy policy

The Privacy Policy of hide.me is clear and direct. No vague wordings or hidden terms. There are two things to note. hide.me only collects your e-mail address that they store encrypted in an encrypted server. The email address, of course, is needed to verify your account and contact you in case of support tickets or send promotional deals.

hide.me privacy policy

The other thing to note is that hide.me maintains a non-persistent log of connection data for troubleshooting purposes. The troubleshooting log gets securely erased every few hours. No other logs are kept, even for a short period of time.

So looks like hide.me truly is a no-logs VPN

hide.me Compatibility

You get apps for all the major platforms like Windows, macOS along with iOS and Android apps. hide.me is also compatible with various routers, Amazon Fire OS and has Chrome and Firefox extensions.

It should also work with Linux and Blackberry – it`s not clearly stated on the website but there are setup manuals for the devices in the Help section.

Installation and app usage

Installing Windows or mac apps is as easy as it possibly can. The UI is clean and easy to navigate and Settings are intuitive to reach and change.

The iOS app has a very high rating of 4.5 and during the test period, the app worked perfectly for us. As expected, the Google Play Store rating is slightly lower but still a really good score of 4.0

You can pick from the selected servers or search by location. The ones you will use the most can be marked as a favorite for quick access later. If you want to roll the dice and don`t care what server you will be connecting to the app picks what it thinks is the best for you itself. For us, it connected to the Netherlands, which is not the most ideal but pretty close to the fastest location.

iOS app screenshots of hide.me

Some countries have multiple servers you can connect to when opening the list up from a drop-down. You can also sort all servers by Ping so you can always pick the fastest server close to you.

Support

It`s almost mandatory for a VPN to have live support. All the major players do that and fur us, this is one of the key aspects when assessing the overall score of a VPN provider. The option to get instant support can sometimes be a lot more valuable than saving a few dollars a year so we highly recommend picking a VPN who offers 24/7 live support.

hide.me handles support very well. The online chat widget is easy to use and the customer rep was knowledgeable and helpful. We had a few technical questions we had during our assessment and we also requested a refund through the chat. With hide.me we still had to send an email and it took .a bit over 24 hours to get the refund processed. Some VPNs, like ExpressVPN, get it done swiftly inside the chat window.

hide.me support page

hide.me Help section is very detailed and thorough. You can find precise tutorials to set up your connections and all of them come with updated screenshots showing you exactly what to do.

If you prefer getting some help straight away you can turn to the online chat, open a Support Ticket or take part in the Community. Looking at the activity of the community you are better off asking for directions over a support ticket as it seems the community page is not that actively monitored and there are questions that have zero responses.

hide.me Speed test and Torrent test

I did not expect hide.me to be as fast as it was. The drop in download speeds compared to the baseline was well above average and it started to drop heavy only for the servers that are located far away physically.

Netherlands
Sweden

The auto-connect picked the Netherlands server that performed well and showed just a 44% drop. Sweden was the closest and displayed only 21% decrease in download speeds. Unfortunately hide.me does not have a Finnish or an Estonian server for us to test it with the closest server possible for a better comparison.

USA was on par with competition for both east coast and west coast and as expected Australia, being the furthest away, was the slowest.

USA, LA
USA, Miami
Australia, Sydney

Denmark, as one of the standard locations to test, was surprisingly the fastest of all and only had 14% decrease in download speeds.

Denmark

Almost all servers are P2P optimized but there are just a small number of servers that don`t support P2P – those are clearly marked in the server selection so you will have no problems avoiding them if you want to use torrents. The speed was a bit inconsistent and did not go over 350 kbps for our test.

Pricing

hide.me has a pretty affordable price tag and you can get it for as low as 4.99 per month if you opt for the 24-months license. The single month löicense is 12.95 as most VPNs so you always want to get the longest license you can get to save money.

The cool thing about hide.me is that they have a FREE tier that`s limited to 2GB of data, 1 Simultaneous Connection, and 5 Locations. For most users, this is clearly not enough as you burn through the 2GBs fast so we recommend protecting you with the full license.

Pros
  • Pretty Fast
  • Great Features
  • Truly No-Logs
  • Great apps
  • Good support
Cons
  • Could have more locations

Verdict

hide.me is relatively unknown but it`s hard not to recommend it. The features look solid and it truly is a no-logs VPN and based in a country that is not part of any surveillance alliance. hide.me is a solid player in the very competitive VPN niche and definitely gets a thumbs-up from us.

Privacy features
Security
Speed
Ease of Use
Price
Average

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